Product feedback
Report a bug
Something looks wrong, fails unexpectedly, or doesn’t match how EscrowBolt should work? Send the details so our team can reproduce and fix it.
Before you submit
Help us fix it faster
Actionable reports include the page or flow, what you expected, what happened, and steps we can try ourselves.
- Include the URL or screen where it happened
- List steps in order — from start to the failure
- Note browser, device, and approximate time if useful
- Add a transaction ID only if it is safe and relevant
Not for these issues
Active deal or payment problems
Use Contact support so the right team can help with your funds. Contact support
Suspected fraud or account takeover
Report security concerns directly — don’t wait on a product queue. security@escrowbolt.com
General how-to questions
Check FAQ and guides first for how escrow funding and release work. Browse FAQ
Bug report form
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Need help with a live transaction?
Bug reports don’t pause deals or move funds. Reach support if money, delivery, or account access is at risk.